She makes better pancakes than the local diner in Northampton. She and Claire live at 221 Elm.
She has the same red red hair, blue eyes and mild overbite also possessed by her two children.
Mrs Augustus is friendly, decisive and apparently feels she has the right to interfere in a mild way in her children's personal lives.
She seems to have a serene strength beyond most of the other characters. Between her divorce and her son's fireworks injury, she has been through a lot in the past decade.